Privacy policy 

Xanda values your privacy. This privacy policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.xandaapp.com/ and use our services, including buying and selling cryptocurrency, gift cards, and making payments for utility bills and school fees abroad. By using our services, you agree to the practices described in this privacy policy.

Information we collect 

We collect information from you when you visit our site, create an account, place an order, or use our services. The types of information we collect include:

  • Personal identification information: name, email address, phone number, billing and shipping addresses, payment information, and other contact details.
  • Payment information: credit card details, bank account information, cryptocurrency wallet addresses, and gift card details.
  • Transaction information: information about your transactions, including the purchase or sale of cryptocurrency, gift cards, utility bill payments, and school fee payments.
  • Usage data: ip address, browser type, browsing activity on our website, device information, and other usage data.
  • Geolocation data: we may collect your location to process certain payments like utility bills and school fees, and for fraud prevention.

How we use your information

We use the information we collect for various purposes, including but not limited to:

  • Providing and managing our services (buying/selling cryptocurrency, gift cards, bill payments, school fees payment, etc.).
  • Processing payments for utility bills and school fees abroad.
  • Verifying your identity to prevent fraud.
  • Improving our website and services.
  • Communicating with you about your transactions, account updates, and offers.
  • Sending marketing communications (if you have consented to receive such messages).
  • Complying with legal obligations and regulations.

 

How we share your information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

  • Service providers: we may share your information with third-party service providers that assist us with the processing of payments, hosting services, and fraud detection.
  • Legal compliance: we may disclose your information if required by law, court order, or governmental regulation.
  • Business transfers: if we undergo a business transfer, such as a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.
  • Cryptocurrency exchanges and financial institutions: if applicable, we may share necessary transaction details with cryptocurrency exchanges or financial institutions to complete your transactions.

 

Data security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

Cookies and tracking technologies

Our website uses cookies and other tracking technologies to enhance your browsing experience and track usage patterns. These technologies help us remember your preferences, analyze trends, and improve our website. You can adjust your browser settings to reject cookies, but some features of our website may not function properly if you do so.

Your rights and choices

You have certain rights regarding your personal information, including:

  • Accessing and updating your information: you may request access to or correction of your personal information.
  • Deleting your information: you may request the deletion of your personal data, subject to any legal obligations we may have to retain it.
  • Opting out of marketing communications: you can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.
  • Withdrawing consent: where we rely on your consent to process your data, you may withdraw your consent at any time.

International data transfers

As we provide services to individuals worldwide, your information may be transferred to, stored, and processed in countries outside of your country of residence. These countries may have data protection laws that differ from those in your country. By using our services, you consent to the transfer of your data to these countries.

Changes to this privacy policy

We may update this privacy policy from time to time. When we make changes, we will post the revised policy on this page and update the "effective date" at the top. We encourage you to review this privacy policy periodically to stay informed about how we are protecting your information.

Contact us

If you have any questions or concerns about this privacy policy or our practices regarding your personal information, please contact us at;

Email; info@xandaapp.com,

Phone; +447553873936, +2349032845247